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How to Protect Your Insurance Claim When You’re Not at Fault

When an accident occurs, the immediate focus is often on safety and the recovery of losses. However, if you’re not responsible for the incident, it’s essential to be aware of a valuable aspect of your motor insurance policy: subrogation rights. This process allows your insurer to seek compensation from the party at fault, protecting your financial interests. Here’s what you need to know about subrogation and how to facilitate the process effectively.

What is Subrogation?

Subrogation is a provision in many insurance policies that allows your insurer to step into your shoes and seek reimbursement from the liable third party after compensating you for your losses. If you were involved in an accident where another driver was at fault, subrogation can help your insurer recover the costs, minimizing any negative impact on your claims record and potentially preserving your no-claims discount.

Your Role in the Subrogation Process

For successful subrogation, it’s essential to gather specific information about the responsible third party. This information enables your insurer to pursue recovery on your behalf. Here are the documents you’ll need to provide:

  1. Certificate of Insurance for the third party responsible for the accident.
  2. A Letter of Responsibility from the at-fault party, acknowledging their accountability for the incident.
  3. Photographic Evidence, specifically images showing the third party’s license plate and any visible damages.

These items help substantiate your claim and streamline the subrogation process, allowing for a quicker resolution and recovery of expenses.

Consequences of Not Providing Information

In cases where these essential documents are not provided, there is a 25% penalty on the adjusted claim amount. This penalty exists because, without the necessary documentation, the insurer’s ability to recover costs through subrogation is limited. By securing and sharing this information, you can avoid any additional penalties and expedite your claims process.

Protecting Your Rights with AXA Mansard

At AXA Mansard, we prioritize guiding our clients through each step of the claims process. We strive to ensure that, whenever possible, the liable party bears the financial responsibility, not our clients. By following these steps, you can assist in protecting your rights and optimizing your coverage benefits.

Thank you for choosing AXA Mansard for your motor insurance needs. Your peace of mind and protection on the road are our top priorities.

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