Optical Excellence Officer

The Optical Excellence Lead is responsible for overseeing the procurement, distribution, and quality
assurance of optical consumables (lenses, frames) while ensuring seamless collaboration with
partnered optical service providers for optometry and ophthalmology services.

Role Qualification:

Academic/Professional:

Must have either:

• Doctor of Optometry (OD) – with experience in optical supply chain and business operations.
• Diploma or bachelor’s degree in Opticianry, Optical Dispensing, or Ophthalmic Technology – with strong supply chain and logistics experience.

Additional Certifications (Preferred but Not Mandatory):

• Certification in Supply Chain Management, Healthcare Logistics, or Business Administration.
• Training in Customer Relationship Management (CRM) or Sales Optimization.

Work Experience:

Minimum 3 years of experience in either:

• Optical industry (retail, wholesale, or clinical).
• Supply chain/logistics for healthcare products (preferably optical consumables).

Key Responsibilities:

• Oversee procurement of optical consumables (lenses, frames), negotiating cost-effective terms with suppliers.
• Manage inventory levels to prevent stockouts or overstocking, ensuring optimal inventory turnover.
• Oversee vendor and third-party dispatch service performance, ensuring compliance with service-level agreements (SLAs).
• Identify and implement new revenue opportunities, such as bundled service-product offerings.
• Ensure all optical products meet local and international optometry standards and healthcare regulations.
• Develop and implement standard operating procedures (SOPs) for optical product handling and distribution.

Required Skills and Competencies:

• Ability to assess optical product quality and compliance.
• Strong understanding of lenses, frames, coatings, and prescription standards.
• Knowledge of optometry/ophthalmic regulations and optical product standards.